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California Baby Medela JuJuBe Tula Baby Carrier Mustela Lansinoh Parklon Playmats

Shipping Info

Domestic Shipping (Singapore) - Courier Delivery:

  Delivery Mode Processing Time (average)
Delivery Charge
Orders < S$60 Courier 1-2 working days, 9am-10pm S$4.90 *
Orders > S$60 Courier 1-2 working days9am-10pm FREE! *
Orders < S$60 Courier 1-2 working days, 3h time slot S$5.90 *
Orders > S$60 Courier 1-2 working days, 3h time slot S$1

We strive to process all orders within 2 workings days of receipt (excluding Sundays and public holidays). You will receive an email as soon as your order leaves our warehouse and an SMS from courier delivery company on the morning of delivery date.

Please note that the average 1-2 working day processing time is an average and the cut off time is 12pm noon. This means that if you place your order on a Weds before 12pm, in 90% of the cases, you will likely receive the order by Fri the same week.

Some orders may take longer to process if it was received during the weekend (Fri after 12pm - Sunday midnight), during peak season, sale periods and unforeseen circumstances. We seek your understanding in this.

You can choose your delivery to arrive anytime throughout the day (9 am - 10 pm) or during one of 3h time slots (9am-12pm, 12-3pm, 3-6pm,6-10pm) for $1 extra. We will try to deliver according to the preference indicated on the best effort basis. Sometimes, your delivery may arrive outside your selected hours despite having opted for this $1 specified time slot. If you are unavailable to accept your parcel, simply reject and ask for re-delivery (to your specified time slot) when the deliveryman contacts you. Do not provide your verification code (even if the deliveryman insists). You have the right to reject. Please be assured that you and your contact details are protected by the law and the delivery service's policy. 

In the event when a delivery was attempted and no one was home to receive, you will receive an automated email message that will allow you to choose a convenient re-delivery day/time slot.

In the event of multiple delivery failure, the order will be returned to us. Under such cases, a redelivery fee ($5 for small order and $15 for large orders) will be charged to resend the order.

*Note: For some orders (e.g. IFAM) that are shipped from a separate warehouse, a S$15 surcharge may apply to certain delivery locations in Singapore (e.g. residential areas in Sentosa). Residential areas in Sentosa are a secured zone, therefore most delivery companies require this surcharge.



Domestic Shipping (Singapore) - Self Collection:

Pupsik Studio currently does not have self-collection option.



International Deliveries

Pupsik Studio currently does not ship internationally.