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California Baby Medela JuJuBe Tula Baby Carrier Mustela Lansinoh Parklon Playmats

Shipping Info

Domestic Shipping (Singapore) - Next Day Courier Delivery:

  Delivery Mode Delivery Time (average)
Delivery Charge
Orders < S$60 Courier Next day*, 9am-10pm S$4.90 *
Orders > S$60 Courier Next day*9am-10pm FREE! *
Orders < S$60 Courier Next day*, 3h time slot S$5.90 *
Orders > S$60 Courier Next day*, 3h time slot S$1

*We strive to deliver all orders (received before 12 pm noon on Mon-Fri, excluding weekends and public holidays) the next working day. Orders made over the weekends are usually delivered on the following Tuesday. You will receive an email as soon as your order leaves our warehouse and an SMS from our appointed courier delivery company on the morning of the delivery date. Some orders may take longer to process if received during sale periods, around public holidays and unforeseen circumstances. We seek your understanding in this. 

You can choose your delivery to arrive anytime throughout the day (9 am - 10 pm) or during one of 3h time slots (9am-12pm, 12-3pm, 3-6pm,6-10pm) for $1 extra. We will try to deliver according to the preference indicated on the best effort basis. Sometimes, your delivery may arrive outside your selected hours despite having opted for this $1 specified time slot. If you are unavailable to accept your parcel, simply reject and ask for re-delivery (to your specified time slot) when the deliveryman contacts you. Do not provide your verification code (even if the deliveryman insists). You have the right to reject. Please be assured that you and your contact details are protected by the law and the delivery service's policy. 

In the event when a delivery was attempted and no one was home to receive, you will receive an automated email message that will allow you to choose a convenient re-delivery day/time slot.

In the event of multiple delivery failure, the order will be returned to us. Under such cases, a redelivery fee ($5 for small order and $15 for large orders) will be charged to resend the order.

*Note: For some bulky orders, a S$15 surcharge may apply to certain delivery locations in Singapore (e.g. residential areas in Sentosa). Residential areas in Sentosa are a secured zone, therefore most delivery companies require this surcharge.

 

Condominium Deliveries - Parcel Santa Delivery Box

Parcel Santa Delivery Box is a service provided by the property management company in private apartments. Our delivery service, Ninja Van, has a partnership with Parcel Santa. If you live in a condominium that offers this service, your smaller parcels might be automatically delivered to the Parcel Santa boxes. You will then have to collect your parcel(s) from the Parcel Santa delivery box at your residence. You will receive an SMS when the parcel reaches the collection box. If you do not wish to use this service in the future, please OPT OUT of this service with your condominium management.

 

Urgent Same Day 4 hour Delivery (NEW)

Cut-off Time  Delivery Day/TIme Delivery Charges Applicable Days
Orders placed before 8am Same Day/ Delivery before 12pm  $10 ($15 for orders below $60)* Mon-Fri (excluding public holidays)**
Orders placed before 1pm Same Day/ Delivery before 5pm $10 ($15 for orders below $60)* Mon-Fri (excluding public holidays)

*Note: For some bulky orders, an additional S$15 surcharge may apply to certain delivery locations in Singapore (e.g. residential areas in Sentosa). Residential areas in Sentosa are a secured zone, therefore most delivery companies require this surcharge. If we are unable to fulfil your order within the urgent same day, we will cancel your order and refund the amount back to the original mode of payment. Urgent delivery does not apply to items that are delivered from separate locations - this is highlighted in product description.

**If your order is placed Friday (after 1pm), Saturday, Sunday, you will receive your order before 12pm the following Monday (if this is not a public holiday).

***The window for urgent same day delivery is short. Upon selecting this option, it is customer's responsibility to ensure someone is present to receive the parcel, or contactable by the delivery person. On the occasion that no one is home and also uncontactable, your parcel will be placed outside your door. Pupsik regrets that we are unable to be liable for loss/damage of the parcel.

 

Self Collection (NEW)

Cut-off Time Collection Timing Collection Location Charges Applicable Days
Orders placed before 8am

Same Day, 9am - 5pm

Any other working day, 9am - 5pm

Bukit Batok* $4.90 (Free for orders above $60) Mon-Fri (excluding public holidays)
Orders placed before 1pm

Same Day, 2 pm - 5pm

Any other working day, 9am - 5pm

Bukit Batok* $4.90 (Free for orders above $60) Mon-Fri (excluding public holidays) 

*Once your order is processed, you will receive an email with the full details of the pick up address. You are required to show this email when collecting your order at our warehouse.Do note that this is strictly a self collection point and no request for exchanges will be allowed. Urgent delivery does not apply to items that are usually delivered from separate locations - this is highlighted in product description.

 

 

International Deliveries

Pupsik Studio currently does not ship internationally.