Every customer is important to us and we treat everyone like we want to be treated as customers ourselves.

We take pride in responding to all your enquiries and processing all orders received in a timely manner. If you have a question for us, you can drop us an email and we will be sure to get back to you as soon as we can.

If you are not happy with an item that you have purchased from us, let us know and we will be happy to see what we can do for you. If you need an item giftwrapped as a gift with a personal message, just let us know and we will be most happy to do it for you.

We also take pride in testing out new products we carry and conduct reviews on our blog so that you can find out more about a product (from a user point of view) before buying it from us.

Here are more reasons why people love buying from us

1. Free Shipping

We are one of the few online stores in Singapore that offers free shipping with no minimums on your order. This way, you can shop whenever you want without having to think about paying for anything other than the item itself.

2. 100% Satisfaction Guarantee or your money back

Part of the fun and excitment of shopping online is the joy and comfort of ordering from your personal computer and receiving the product through mail at home or your work place. Most people find that what they purchase from our store often surpass their expectation of the product they see online. However, in the event you find that your purchase does not meet your expectation, do let us know and we will be most happy to exchange it for you in a fuss-free manner. Here are more details on our exchange policy.

3. Price Matching

We set all our pricing reasonably according to the recommended retail price stipulated by our suppliers. However, if you find an item in our store that is sold cheaper anywhere else in Singapore for some reason, do let us know and we will see if we can match the price for you.

4. Unique Products

We are constantly sourcing for unique and practical products to bring into our online store from around the globe. When we cannot find what we want, we take pride in designing and making it ourselves. Many things that you can find in Pupsik Studio can only be found in our online store in Singapore. We are constantly adding new items regularly to keep shopping in our store fresh, exciting and interesting for you to shop in.

5. Support Small Businesses

As far as possible, we try to stock items in our store that are designed and produced by parents who operate their business from home. Not only does buying such products support small businesses, you can be assured that these products have been designed and tested by a mom or dad who know what their own children need and want only what is best for them.

6. The more you buy, the more freebies you get!

Here at Pupsik Studio, we thank our loyal customers by giving away freebies. Each time you purchase something above a certain value from our store, you will be given points which you can use to exchange for free gifts from our store. The more you spend, the more freebies you get back.  It is that simple!

7. Happy Customers

We do not spend much on advertising Pupsik Studio as we feel that we would much rather spend the money on improving our services and value we bring to you as a customer. We also believe that happy customers are our best form of advertisment. If you like to join our growing fan club and be the first to know of special promotions and new products, do join us on our Facebook. Thanks for helping us spread the word!